Ispark Paypark App Concept
Type
Case Study
Role
UX/UI Designer
Year
2023
Programs
Figma
Overview
With the technology we have developed for Istanbul Metropolitan Municipality, we are able to determine how long a vehicle has been parked at a specific location in parking lots. We aim to collect the usage fee from individuals using the parking service through a mobile application.
Application Requirements
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Users can see the nearest and most suitable parking spots to their location.
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Users can view their parking usage history.
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Users can pay their fees.
User Personas
Caner Obali
Ux Ui Designer
27
Bacheler
Istanbul
Working
About
To escape from the tiring work and city life, Caner goes out to eat and explore with friends in the evenings and on weekends.
Pain Points
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He doesn't know if there's parking nearby the places he goes to.
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He doesn't know how to access the parking area in the busy and crowded Istanbul traffic.
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He can't find where to pay the ticket when leaving the parking area.
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He argues with friends who want to share the parking fee.
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He waits in long queues to exit the parking lot
"It's so convenient how they deduct it directly from the plate with HGS. I wish there was a similar system for direct payment."
Easy to Navigate
Users are guided to easily find the actions they want to take.
Saving The Payment Method
Users can save their card information for faster payment in the next steps.
